Need Assistance? Start Here.

Step 1 — Homeowners must start by contacting their closest Housing Counseling Agency and meeting with a housing counselor.

We partner with HUD-approved housing counseling agencies, who provide free counseling sessions and submit applications for Mortgage Assistance Program (MAP) funds on behalf of homeowners needing assistance.
Click the link below to use our interactive tool to connect with an agency.


Mortgage Assistance Program (MAP)

HOW IT WORKS

Our Mortgage Assistance Program (MAP) creates a temporary bridge to help stabilize your housing situation and avoid issues associated with delinquent payments on your mortgage, HOA, and/or property taxes.
Review the information below to learn more.

Process

Intake - Submission - Underwriting - Approval

INTAKE: The homeowner needing assistance meets with a Housing Counseling Agency to discuss their situation and completes all disclosures. Locate a Housing Agency

SUBMISSION: A Housing Counselor submits an application on the homeowner’s behalf.

UNDERWRITING: Our Applicant Review Committee reviews each application and responds with an approval or denial (within our two-week approval time frame)

APPROVAL: If approved, funds will be transferred to the applicable parties (counties, mortgage assurance and/or HOA), not the individual homeowner.


Guidelines &
Qualifications

  • Limited assistance is provided to qualified homeowner(s) who have experienced a temporary disruption in income, unforeseen expenses, or other hardship which caused, or is anticipated to cause, the homeowner to fall behind on their mortgage, Home Owners Association, or real estate tax payments.

  • The Mortgage Assistance Program (MAP) creates a temporary bridge to help stabilize a housing situation and avoid relative detrimental credit and other issues associated with mortgage delinquency.

  • Homeowner(s) must attend a free counseling session with a US Department of Housing and Urban Development (HUD) approved Housing Counseling agency to determine program eligibility.

  • The homeowner(s) temporary financial hardship must be unforeseeable, outside of their control, resolvable, and unlikely to reoccur.

  • Funding to support mortgage payments, HOA and/or property tax payments may not exceed a maximum of $10,000.

  • The homeowner(s) must demonstrate the ability to resume mortgage, HOA, and tax payments (as applicable) after MAP funds has been provided.

  • Property must be owner-occupied and must be the homeowner(s) principal residence.


Need Assistance? Start Here.

Step one is contacting your closest Housing Counseling Agency